Apprentice

Working with my supervisor(s)

• How do I change my supervisor on WorkHands?
• My supervisor hasn't approved my hours
• My supervisor changed. How do I update who gets my hours or submits my skills?
• Who sees my hours, skills, and progress?

Reports and charts

• How can I print my OJT progress?
• What do the green and red charts mean?
• How can I see my progress?

Submitting OJT

• How do I submit hours for previous months?
• Can I track hours on WorkHands throughout the month?
• How do I submit my hours?
• What do my time card statuses mean?
• How do I resubmit hours if my timecard is rejected?
• How do I resubmit hours on previously submitted/approved time cards?

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Evaluations

• How do I complete an evaluation?
• When will my supervisor update my apprenticeship progress?
• How do I know when a supervisor submits a review of my skills?

Courses

• How can I access my course materials?

My Profile

• Setting up multi-factor authentication (MFA) for an Apprentice
• Filling out the 671 Apprenticeship Agreement Form
• How do I sign up for WorkHands?
• How can I change my start or end dates?
• How can I change my name, email or cell number?
• How can I make sure I'm signed up for SMS alerts?

Notifications

• What does a notification to submit my time card look like?
• What does a notification reminder to submit my due time card look like?
• What does a notification that you're at risk of being overdue look like?
• What does a notification to submit my competency evaluation look like? (if applicable)
• What does a notification that my competency evaluation has been approved look like?

I'm done with the program

• I've left the program. It just wasn't for me.
• I finished my apprenticeship and am on to the next big thing