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  1. WorkHands
  2. General

General

Charts and graphs explained, how to manage notifications, OJT submission schedule, ongoing support, and desktop, mobile, and apps supported

My Profile

  • How do I change my email, name or cell number?
  • I forgot my password. How do I reset it?
  • How do I log out?

Schedule

  • How often are supervisors notified?
  • How often are apprentices notified?

Notifications

  • How can I get text message (SMS) notifications about OJT?
  • How do I manage my notifications?
  • What type of notifications can I receive?

Charts and graphs

  • There's a lot of red on my OJT charts. What's going on?
  • When does a chart turn green?

Desktop vs mobile

  • Is there anything different between the app and website?
  • Do you have an app?
  • How do I update my app?

Additional support

  • Can WorkHands work behind our firewall?
  • When is live chat support available?
  • What additional support is offered?
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